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Why data veracity will reshape life insurance

From its earliest days, life insurance has been fueled by data. Today, the industry is more data-driven than ever. Life insurers rely on data to make better operational, risk and pricing decisions....

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Legacy Policy Data: A Powerful Competitive Differentiator

It’s no secret that capturing and retaining customers in today’s digital economy requires modern back-end and front-end systems. What IS a surprise, however, is that some insurers still leave valuable...

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Insurers must delight their brokers as well as their customers

Customer expectations and behavior are changing dramatically because of digital disruption and rising consumer clout. Customers want service providers to offer them enticing and rewarding digital...

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Poor data can undermine insurers’ AI projects

The smart application of artificial intelligence (AI) offers underwriters a great opportunity to capitalize on the fast-growing array of new data sources. By employing AI technologies such as virtual...

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Frictionless business and the future of life insurance

The age of traditional business partnerships is long past. Today, strategic partnerships offer life insurers the ability to expand their businesses into new ecosystems. Whether investing in insurtechs...

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Insurers: Start Boosting your “AIQ”

Perhaps some of you remember the first time an IBM computer called, “Deep Blue” won against a professional chess player, Garry Kasparov, in 1997. 20 years later, the then defeated chess professional...

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Life insurance and the Internet of Thinking

NeuroPace’s responsive neurostimulation system, or RNS, is a medical device that is surgically implanted in the skulls of people suffering from seizures. An installed RNS analyzes the patient’s...

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Big carriers shine at Efma-Accenture Innovation in Insurance Awards

This year’s Efma-Accenture Innovation in Insurance Awards showed that insurers throughout the world are recognizing the enormous opportunities that are being created by advances in digital technology....

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How to use AI throughout the insurance value chain, starting with sales and...

How can your insurance company increase its artificial intelligence quotient (AIQ) with a balanced innovation strategy? In this blog series, I’m exploring the myriad ways in which AI adds value to...

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Disruptors in force at Efma-Accenture Innovation in Insurance Awards

The annual Efma-Accenture Innovation in Insurance Awards give valuable insights into how carriers are using digital technology to disrupt their traditional markets. This year around 50 insurers and...

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Insurtechs star at Efma-Accenture Innovation in Insurance Awards

The decision to highlight innovative insurtech firms at this year’s Efma-Accenture Innovation in Insurance Awards has been a huge success. More than 80 start-ups submitted entries. Many of these...

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How to use AI throughout the insurance value chain with a focus on...

In this series on how to boost your AIQ, I’m exploring innovative ways to apply artificial intelligence to the insurance value chain. In my first post, I spoke about the artificial intelligence...

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Efma-Accenture Innovation in Insurance Awards laud back-office apps

Creative customer-engagement applications and clever distribution channels often attract the most attention when insurers discuss innovation in their industry. However, smart back-office improvements...

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Imagination powers insurance innovation

Innovation in the insurance industry is not only being driven by advances in digital technology. It’s also being fueled by the imagination and creativity of people working in the industry. The human...

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How to use AI in the insurance value chain: claims management

In this blog series, I’ve spoken about how AI increases process efficiency, reduces costs and helps business solve problems. I also showed how it enables smart business transformation by creating...

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Insurers are starting to roll out impressive AI applications

Insurers throughout the world are looking to artificial intelligence (AI) to change how they conduct business. We found that 63 percent of insurance companies expect AI technologies to completely...

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Momentum drives successful AI strategies

Insurance providers are fast recognizing the huge potential of artificial intelligence (AI). They’re deploying intelligent solutions in many parts of their businesses. Claims management, underwriting,...

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How to use AI in the insurance value chain: customer service and policy...

How do you approach customer service and policy administration within your organization? In this blog post, I’ll demonstrate how artificial intelligence (AI) and a raised AIQ can help you get the most...

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Start-ups paint the future at InsureTech Connect

Scores of start-ups took to the stage at this year’s InsureTech Connect (ITC) conference to demonstrate their innovations and show how new technologies are likely to shape the insurance industry. Many...

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Early-movers are winning the AI race in insurance

While many insurers are yet to see significant returns from their investments in artificial intelligence (AI), some carriers are already reaping big rewards. These high-performers are reporting...

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